Do more of what you love

Who We Are

Imaginal Consulting was set up in 2015, and since then, we have worked with hundreds of individuals, teams and organisations to improve how they work and the services they provide.

Alongside our core team, we work with a network of consultants to support you and your organisation.We believe business can and should be a force for good, read more about our values.If you are interested in working with us, please get in contact. We will advertise any vacancies as they arise, and we are happy to hear from folk who share our vision or to hear about projects we might like to get involved in.

our People

Elizabeth started Imaginal after leaving the NHS and loves working with people to do more of what they love.

Claire is a producer, creative consultant and access advocate, she also manages a musician and works with various artists.

our values

We believe that business can and should be a force for good. Our work is guided by a commitment to public benefit, ethical practice, and long-term social value.We particularly value working with teams and organisations that are committed to public and social benefit, and we aim to contribute positively to the communities and wider systems we work within.This page sets out our organisational approach to social value, in line with the NHS Social Value Model.
 Inclusion, Accessibility, and Equal OpportunityWe are a Disability Confident Employer, and supporting people to work to the best of their ability is central to how we operate. This includes:- Designing work that is accessible and inclusive
- Making reasonable adjustments as standard practice
- Valuing neurodiversity, disability, and difference
- Supporting psychologically safe, trauma-informed ways of workingThese commitments contribute to reducing inequality, supporting workforce wellbeing, and enabling sustainable participation.
 
Ethical Working Practices and Workforce WellbeingWe recognise that social value is inseparable from how work is designed and delivered. Our approach prioritises:- Ethical contracting and clear professional boundaries
- Sustainable workloads and burnout-aware ways of working
- Reflective practice, supervision, and continuous learningThis supports resilient delivery and contributes to healthier systems over time.
 
Responsible and Purpose-Led BusinessWe are members of the Better Business Act coalition, reflecting our commitment to responsible, purpose-led business practices that balance people, planet, and profit.Where appropriate, we support skills development and system capacity through education, reflective practice, and knowledge sharing. Our approach to social value is embedded in how we work day-to-day, rather than treated as a separate or performative activity.
 
Environmental ResponsibilityWe seek to minimise our environmental impact through proportionate and practical measures, including:- Remote and hybrid delivery to reduce unnecessary travel
- Digital-first systems to minimise paper use
- Conscious decision-making around travel, resources, and suppliersWe recognise environmental responsibility as an evolving practice that develops over time.
 
Governance and AccountabilityOur social value commitments are embedded within our professional governance and reviewed periodically. We are happy to share further organisational-level information where required, in line with procurement processes._{This page reflects the NHS Social Value Model, including the themes of Equal Opportunity, Wellbeing, Tackling Economic Inequality, Fighting Climate Change, and COVID-19 Recovery.}
 
 
Next review due: October 2026

what we do

We work with teams and organisations to help them
improve how they work and do more of what they love.Our work is mainly focused on two key areas:

The way we work

privacy policy

We understand that your data is important to you, so we want to assure you that we take protecting it seriously.We collect certain information about our visitors and clients to help us better understand how you use our services. This information includes things like your name, email address, phone number, and other contact details.We only collect this information when you provide it to us voluntarily, such as through contact forms on our website or when you engage with us directly.Collecting this information is to communicate effectively with you and deliver high-quality, tailored services. However, we may also use it to improve our products and services by understanding patterns and trends in our client's behaviour.Our commitment to privacy extends beyond just keeping your information confidential - we comply with all relevant privacy laws, including GDPR (General Data Protection Regulation) in Europe. We don't sell your data to anyone, ever.Feel free to contact us if you have any questions or concerns about how we handle your personal data. And as with everything we do... if you think we can do anything better, please let us know; it's what we're all about.

Accessibility

We are committed to ensuring that our website meets high standards of accessibility and usability.Menu Navigation
Access Keys: You can navigate through the menu using the TAB key.Text ResizingChange Operating System Preferences
You can change settings within Windows or Mac operating system to increase/decrease the size of text used - this makes all text on your computer change, not just websites.Change Browser PreferencesYou can change settings within your browser to change the default size of "normal" text - this has the effect of enlarging the text on all the websites that you visit (provided the websites have been built accessibly):• IE6 - From the top menu bar, select View and point to Text size• IE7 - From the menu bar underneath the search field, select Page and point to Text size• Mozilla, Firefox and most other browsers (PC) - Press and hold the CTRL key and press + or -• Mac (Safari, Firefox and most other browsers) - Hold down the Command key and press + or -Change Size only for this website
You can use the font enlargement controls on this page to increase the text size of this website (which only affects this website)
This can be activated through the 'Text larger / smaller' links above. Our text resizing feature is dependent on Javascript being turned on.This website has been built in accordance with the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) established by the World Wide Web Consortium (W3C) which aim to make web content more accessible for disabed people. Adopting these practices make websites more accessible for everyone.All pages are checked in accordance with Disability Discrimination Act (DDA) guidelines and adhere/comply with these guidelines as far as possible.

Terms & Conditions

As you navigate our website, please take note of these simple guidelines. These rules might seem basic, but they ensure everyone enjoys using our platform harmoniously.First and foremost, all content published on our site belongs to Imaginal Consulting International Limited. That includes any pics, videos, and writings posted throughout the interwebz. If you fancy sharing something you find here with friends on other platforms, please go ahead, but please credit us.On the subject of posting material online, bear in mind that by sending comments or contributions to us, you grant permission for us to use those pieces however we deem necessary.Please be assured that we respect your privacy and wouldn't dream of selling personal information; please look at our privacy policy for more information.Okay, moving on to functionality flaws and such. Sometimes technology doesn't behave. Please let us know if issues arise during your visit, and we'll strive to sort matters out promptly. Remember, though, we're human, too, and mistakes happen.Lastly, let's maintain a civilised atmosphere when interacting. Keep the profanities and harsh language to yourself. Treat others how you wish to be treated yourself, if not better; that's a big part of how we do things around here and what we'd like to see more of in the world.

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